Quality & Awards
Recognised Industry Leaders
HIS is dedicated to meeting and exceeding the expectations of its customers.
HIS monitor all customer feedback, this data is used to continually improve our service and system to meet and exceeds our customer expectations.
Through a process of investment in people, training and equipment, the company has been able to establish an enviable record in quality.
This is demonstrated by the number of awards that we have received (such as those shown below) and the various quality accreditations that it has been awarded by the building, heating and energy agencies involved in quality and energy efficiency.
OHSAS 18001 - Health and Safety Accreditation
This award confirmed that the company has in place a comprehensive health and safety management system with all associated procedures, plans and policies to ensure the safe and efficient execution of projects.
ISO 9001: 2008 - Quality Assurance
ISO 9001:2008 awarded in 1996 the company recognises the need for continuous improvement with all our management systems driven by Top Management. We aim to exceed the expectations of all our customers by offering them better service and products.
ISO 14001 - Environmental Accreditation
This award was made in recognition of its commitment to implementing sound environmental practices to reduce its negative environmental impacts, and to continuously improve its environmental performance.
Investor in Excellence
The company was one of the first SMEs and the first in the Insulation industry to be recognised to this prestigious standard, which demands an organisation can demonstrate excellence across all of its activities, and is totally committed to continually improving its operations and strategies for long-term success.
Investor in People
Awarded in 2000 in recognition for having demonstrable HR practices in place to ensure that the business acknowledged that its people were its greatest asset.
Furthermore, that the company had allocated significant resources for training and development activities.
Silver ROSPA Award
In May 2009 the company achieved the Silver ROSPA award in recognition of it's continued good practices in Health and Safety.
The company is currently working toward achieving the ISO27001 standard (information security standard). This will give our customers the re-assurance that we treat all information held by them in the strict confindence.
REAL
Renewable Energy Association provides customers with confidence that we use quality products and services. The REA provide a public enquiry service to connect consumers to system suppliers.
MCS
Micro Certification Scheme is a scheme that certifies renewable products and installers in accordance with consistent standards. It is designed to evaluate with robust criteria providing greater protection for customers and is supported by DECC.